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Operational AI agents

One agent, an AI team or a coordinated multi-agent system.

Choose the level that matches your workflow. Every project includes scoping, implementation, testing, deployment, documentation and 12 months of corrective maintenance.

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From €990 excl. VAT

Single AI Agent

1 agent · 1 primary task

We scope, build, connect and install an agent in the tools listed in the specification, with appropriate human review and logging.

Identify my first automation

Designed for

For a business ready to automate one repetitive task within a scope that remains easy to control.

Need addressed

One specific task regularly consumes time and already follows rules clear enough to formalise.

Included foundation

  • Task and exception scoping
  • Build and connection to the agreed tools
  • Rules, prompts and human controls
  • Testing, short documentation and handover
  • Installation and go-live

Intended outcomes

  • Automate one bounded workflow
  • Keep explicit human control
  • Start with a measurable scope

Corrective maintenance

Installation and 12 months of corrective maintenance included; optional renewal afterwards.

Separate from the price

  • Changes or agents outside the specification
  • Third-party licences, subscriptions and usage
  • Large-scale data migration or cleansing

Scope boundary

One agent and one primary task. Integrations, rules, volumes and exceptions are bounded in the specification.

From €2,490 excl. VAT

AI Team

3 agents · 3 defined tasks

We define the responsibilities of three agents, their shared tools, handoffs and the points where your team validates or takes over.

Identify my AI team

Designed for

For a business that wants to connect three complementary automations within one process.

Need addressed

Several tasks follow one another, but manual handoffs slow processing and create gaps.

Included foundation

  • Three agents for three defined tasks
  • Planned connections and handoff rules
  • Human controls and exception handling
  • Testing of every agent and the full workflow
  • Documentation, installation and handover

Intended outcomes

  • Connect three stages of a process
  • Reduce repeated entry between tools
  • Clarify each agent’s responsibility

Corrective maintenance

Installation and 12 months of corrective maintenance included; optional renewal afterwards.

Separate from the price

  • A fourth agent or additional task
  • Third-party licences, subscriptions and usage
  • Non-standard integrations absent from the specification

Scope boundary

Three agents and three tasks. Handoffs, integrations and responsibilities are described before implementation.

From €4,990 excl. VAT

Multi-Agent System

Multiple coordinated agents · defined scope

We design a multi-agent architecture bounded by a specification: roles, orchestrator, handoff rules, human escalation and monitoring.

Scope my multi-agent system

Designed for

For a business that needs to automate a broader part of its operations with stronger orchestration and supervision.

Need addressed

The process crosses several functions, tools and decisions and requires explicit coordination between agents and people.

Included foundation

  • Architecture and number of agents defined during scoping
  • Orchestration and handoff rules
  • Human supervision and escalation mechanisms
  • Normal and exception scenario testing
  • Documentation, installation and go-live

Intended outcomes

  • Coordinate several specialised functions
  • Automate a broader process without losing control
  • Monitor handoffs between agents and people

Corrective maintenance

Installation and 12 months of corrective maintenance included; optional renewal afterwards.

Separate from the price

  • Unplanned scope, entity or language
  • Third-party licences, subscriptions and usage
  • 24/7 SLA and autonomous high-impact decisions

Scope boundary

The number of agents is fixed in the approved specification. This offer never means unlimited agents or features.

Third-party licences and usage, changes and work outside the approved specification are priced separately. Renewal after 12 months is optional.

Prices exclude taxes. Applicable taxes depend on the client’s country and tax status and on the nature of the service. Where the relevant conditions are met, the client accounts for VAT under the reverse-charge procedure.

Start from a bounded operational task.

These examples illustrate suitable starting points. The actual workflow, tools, volumes and exceptions are confirmed during scoping.

Sales

Inbound lead → enrichment → qualification → CRM → follow-up → human if needed.

Email

Email received → classification → data extraction → draft reply → human approval.

Documents

Document received → classification → extraction → verification → routing.

Monitoring

Authorised sources → collection → comparison → scoring → business alert.

Integrations are selected, not assumed.

Email, CRM, spreadsheets, document stores and internal tools are connected only when their access, API and data conditions are compatible with the approved scope.

You remain in control.

You choose which actions the system can complete on its own, which outputs require approval and which exceptions return to your team.

A deployed system, not a prompt.

The project covers analysis, design, development, compatible integrations, tests, deployment, documentation, handover and the agreed maintenance.

Voice AI agents

Handle a defined call workflow without losing human control.

A voice agent can answer or place calls, qualify a request, prepare an appointment and update approved tools. The exact flow depends on telephony access, consent rules and the integrations validated during scoping.

Inbound calls

Answer, identify the reason for the call and route or escalate it.

Outbound calls

Run an approved contact or follow-up scenario with defined limits.

Lead qualification

Collect the agreed information before handing the prospect to your team.

Appointments

Suggest an available slot and update a compatible calendar.

Customer service

Handle bounded requests and transfer sensitive or exceptional cases.

Automated follow-ups

Trigger an approved reminder and record the outcome in the CRM or business tool.

Call → identification → approved scenario → CRM / calendar → human handoff when required

Assess a voice-agent workflow

AI models and software we work with

OpenAI, Anthropic, Gemini, ElevenLabs and Grok are selected according to the project. Their display indicates technology usage, not sponsorship or an official commercial partnership.

  • OpenAI
  • Anthropic
  • Gemini
  • ElevenLabs
  • Grok

Know what will be delivered before implementation starts.

The approved specification records the workflow, connections, responsibilities, tests, documentation and human controls. Intended benefits and measurement assumptions remain separate from any guaranteed business result.

AI agents are our primary offer. Websites remain available.

OptimalSite is a separate managed website service. Its subscription, setup and scope are not instalment payments for an AI-agent offer.

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Which process should be automated first?

The diagnostic identifies the task, tools, exceptions and level of human control before an offer is selected.

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